Chatbot & automation
AiSensy's chatbot builder is the cleaner of the two today. They've invested heavily in a visual flow editor, templates, and conditional logic. If "customer messages BUY, we send the brochure, then ask for size, then route to a sales agent" is a workflow you need next week, AiSensy lets you build it without code.
Flowgento today supports auto-replies (keyword triggers), welcome messages, and business-hours routing. Visual chatbot builder is on the roadmap. For light automation needs, the current Flowgento toolkit is enough; for complex flows, AiSensy wins.