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Flowgento

Features

A WhatsApp toolbox shaped by Indian SMBs.

Flowgento is the platform we wanted when we ran our own WhatsApp campaigns. Templates, tags, audit trails, multi-cloud storage — built in, not bolted on.

Templated broadcasts

Send WhatsApp campaigns at scale with delivery analytics and template approval baked in.

  • Schedule sends across time zones
  • Pre-approval workflow for new templates
  • Per-recipient delivery + read tracking

New broadcast

Diwali 2024 launch

  1. ✓ Template
    2. →
  2. ✓ Variables
    3. →
  3. 3 Recipients
    4. →
  4. 4 Schedule

Choose recipients

Tags

VIP ✓ Diwali24 ✓ Hyderabad Pune High-AOV

Recipient preview

1,284 matched
  • Priya Raman +91 98765 43210
  • Arjun Kapoor +91 99887 76655
  • Meera Sundar +91 90123 45678
  • Rohit Nair +91 95432 10987
  • + 1,280 more

Tags & smart filters

Build colour-coded segments and broadcast to exactly the right audience — no spreadsheets.

  • Visual colour-coded tags
  • Saved filter views per agent
  • Segment-aware broadcasting

Contacts

8,412 contacts

🔍 Search by name or phone…
VIP × Pune × + Tag
Name Phone Tags Last seen
PR
Priya Raman
+91 98765 43210 VIP Pune 10 min ago
AK
Arjun Kapoor
+91 99887 76655 VIP Mumbai 1 hr ago
MS
Meera Sundar
+91 90123 45678 Pune Diwali24 Yesterday
RN
Rohit Nair
+91 95432 10987 Diwali24 Yesterday
Showing 1–4 of 8,412

Multi-agent inbox

Assign conversations, leave internal notes, and never let a customer slip through the cracks.

  • One-click assignment
  • Private internal notes
  • Resolved / open status
PR

Priya Raman

+91 98765 43210

VIP Diwali24 Pune

Hi! Saw your Diwali post — do you ship hampers to Pune?

10:24 AM

Yes! Free shipping above ₹999.

10:25 ✓✓

Great — send the catalogue please?

10:26 AM

Type a message…

Storage that scales

Multi-cloud media storage with per-tier defaults and per-tenant overrides — your data, routed your way.

  • Cloudflare R2 + iDrive e2 by default
  • Per-tier provider mapping
  • Live migration without downtime

Dashboard

Welcome back, Sharma Sweets

Growth plan

Messages today

1,284

+12% vs yesterday

Open conversations

47

8 awaiting reply

Active broadcasts

3

Diwali · Loyalty · New launch

Contacts

8,412

+38 this week

Recent activity

View all →
  • 📣 Broadcast "Diwali Launch" sent 2m ago
  • 💬 Priya Raman → new conversation 5m ago
  • ✅ Template "Order shipped" approved by Meta 1h ago
  • 🏷️ Tag "Diwali24" applied to 142 contacts 3h ago

Storage usage

3.4 GB of 15 GB

Agents

4 of 10

Audit & compliance

Every administrator action is recorded — DPDP and GDPR-ready from day one.

  • Immutable audit log
  • Per-action payloads + IP
  • Exportable for compliance review

Dashboard

Welcome back, Sharma Sweets

Growth plan

Messages today

1,284

+12% vs yesterday

Open conversations

47

8 awaiting reply

Active broadcasts

3

Diwali · Loyalty · New launch

Contacts

8,412

+38 this week

Recent activity

View all →
  • 📣 Broadcast "Diwali Launch" sent 2m ago
  • 💬 Priya Raman → new conversation 5m ago
  • ✅ Template "Order shipped" approved by Meta 1h ago
  • 🏷️ Tag "Diwali24" applied to 142 contacts 3h ago

Storage usage

3.4 GB of 15 GB

Agents

4 of 10

WhatsApp Business API native

Built directly on the Meta Cloud API — no third-party broker fees, no message markup.

  • Embedded Signup
  • Meta Tech Provider integration
  • Pass-through pricing on Meta charges

Settings · WhatsApp

Your WhatsApp numbers

+91 80000 11111

Verified

Sharma Sweets · Display name approved

Quality

High

Tier

Tier 2

Sent 7d

8.4k

+91 80000 22222

Pending review

Sharma Sweets Express · Display name in review (1–3 days)

How we compare

Flowgento vs. building it yourself vs. generic CRMs.

Capability Flowgento DIY (build it) Generic CRM
Built on official WhatsApp Cloud API Native Yes (you build it) Sometimes
Pre-built template approval workflow Yes Manual Limited
Multi-agent inbox with assignment Included Build it Premium tier
Colour-coded tags + segments Yes Build it Generic CRM tags
Multi-cloud media storage R2 + iDrive e2 Pick your own Single vendor
Audit log for every admin action Immutable Build it Optional add-on
Pass-through Meta pricing Yes, 0% markup N/A (direct) Often marked up
INR-first billing GST-ready N/A USD primary

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