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Flowgento

Flowgento vs Interakt: which WhatsApp Business API is right for you?

Last updated May 2026 · Pricing reflects publicly listed plans observed as of May 2026 — verify current rates on the Interakt.

At a glance

Side-by-side on the things most Indian SMBs evaluate.

Feature Flowgento Interakt
Free plan available ₹0/mo forever, 1 agent Trial only
Starting paid price ₹499/mo (Starter) ~₹2,000+/mo
Unlimited messages on every plan Flowgento side; Meta rates apply Often tied to bundle limits
Unlimited agents (top tier) Scale tier Per seat
Click-to-WhatsApp Ads attribution Yes Yes
Native Shopify integration Roadmap — webhooks today Yes
No-code chatbot flow builder Roadmap — auto-replies basic today Yes
Made in India / India-resident team GSTIN 21CIJPP8904K1ZY Yes
INR billing with GST invoice Yes Yes
Yearly billing discount 16% (2 months free) Varies by plan

When Interakt is a better fit

We'd rather see you on the right tool than the wrong one. Honest cases where Interakt wins:

  • You're already in the Jio ecosystem

    Interakt's connection to Jio Haptik can be valuable if you're already using Haptik chatbots, JioMart, or other Jio Platforms products. Cross-product integration is generally smoother within the same ecosystem.

  • You need a large India onboarding team

    Interakt has a larger India sales and onboarding presence than Flowgento. For complex multi-team deployments where you need hand-holding from BSP staff for a few weeks, Interakt can dedicate more headcount.

  • You need the most mature template tooling

    Interakt has invested heavily in template approval workflows and quality monitoring. If your business sends thousands of templates monthly and template-quality management is a daily concern, Interakt's tooling has the edge.

  • You want backing from a large Indian conglomerate

    Some procurement processes prefer vendors backed by larger Indian conglomerates for stability and longevity. Interakt's Jio Platforms backing carries weight here in a way that a sole proprietorship can't.

When Flowgento is a better fit

The cases that brought us to Interakt customers:

  • Price-sensitive Indian SMBs (the common case)

    Flowgento Starter at ₹499/mo is roughly a quarter of Interakt's entry tier. Over a year that's the equivalent of an entire mid-tier marketing spend. For most Indian SMBs, this is the deciding factor.

  • You want a free plan to evaluate the product

    Flowgento's Free plan (₹0 forever, 1 agent, 1 GB, unlimited platform messaging) lets you connect your real WhatsApp number and send real messages for free. Interakt's trial is time-limited.

  • Unlimited agents at the top tier

    Flowgento Scale at ₹1,999/mo is unlimited agents. Interakt charges per seat on top tiers. For larger sales or support teams, the savings compound.

  • You want a small team that responds to email

    Flowgento is small and founder-led. The proprietor reads support email. No discovery-call gauntlet to get a quote. Whether this matters depends on your buying preferences.

Feature deep dive

A closer look at the points that usually matter most.

Template approval & quality management

Interakt has invested heavily in template tooling — guided template submission, quality-score dashboards, and built-in guidance on common rejection reasons. For very high-volume senders (10,000+ daily template messages), this is genuinely valuable.

Flowgento provides template submission with live preview and clear feedback. Sufficient for typical SMB volumes (a few broadcasts a month, transactional templates), less polished for high-frequency template iteration.

Integrations & ecosystem

Interakt benefits from Jio Haptik integrations and other Jio Platforms tooling. Flowgento operates independently with native webhooks and REST API. For an Indian SMB not already in the Jio ecosystem, the integration value of Interakt is largely latent. For SMBs using JioMart, JioCloud, or Haptik products, Interakt is the natural fit.

Click-to-WhatsApp Ads & analytics

Both support CTWA attribution with conversation tagging. Analytics depth is broadly comparable for SMB use cases. Interakt provides slightly more pre-built dashboard templates; Flowgento provides cleaner raw data export.

Independence vs ecosystem backing

Interakt is backed by Jio Platforms / Jio Haptik. Flowgento is a small independent Indian business (eMarinersApp, proprietorship). Different procurement profiles will value these differently — there's no objectively right answer.

Pricing comparison

Flowgento: ₹0 Free · ₹499 Starter · ₹999 Growth · ₹1,999 Scale · Custom Enterprise. Unlimited platform messaging on all paid plans. Meta's per-conversation charges pass through at cost.

Interakt: Entry plans typically start around ~₹2,000+/month with bundled conversation allowances (verify on interakt.shop for current rates).

For an Indian SMB at typical SMB volume, Flowgento's total cost is roughly a quarter of Interakt's entry tier cost. At very high enterprise volume, the gap narrows; talk to both for real quotes.

Pricing reflects publicly listed plans observed as of May 2026 — verify current rates on the Interakt.

Last updated May 2026.

Frequently asked

Is Flowgento cheaper than Interakt?

Yes, especially at the entry tier. Flowgento Starter is ₹499/month with unlimited messages; Interakt's entry tiers typically start in the ~₹2,000+/month range based on publicly listed pricing as of May 2026 (verify on interakt.shop). Flowgento also offers a permanent ₹0 Free plan.

Is Interakt part of Jio? How does that affect things?

Interakt is part of the Jio Haptik / Jio Platforms ecosystem. For some customers this is a positive — they get integration with other Jio products and a larger Indian conglomerate behind their BSP. For others it's neutral or a concern about being part of a large ecosystem. Flowgento is independent (eMarinersApp, sole proprietorship, Odisha).

Can I migrate from Interakt to Flowgento?

Yes. Export contacts from Interakt as CSV, reassign your WhatsApp Business number to Flowgento via Meta Business Manager, import contacts, and recreate templates. Most teams complete the migration in half a day. Email support@flowgento.com for help.

Does Flowgento have all Interakt's features?

Feature parity on the core SMB workflow (inbox, broadcasts, CRM, CTWA, analytics) is strong. Interakt has more mature template tooling and an established BSP relationship with Meta from years of operation. If you need a specific Interakt feature today — particularly tight integration with other Jio Haptik products — Interakt is the better fit.

Which is better for high message volume?

At very high volumes (50,000+ conversations/month), Interakt's enterprise tier and Flowgento Enterprise both make sense — Interakt has more enterprise track record; Flowgento has more transparent pass-through pricing. Talk to both vendors with your real volume numbers before deciding.

Does my Meta Business Verification carry over?

Yes. Business Verification and Green Tick attach to your Meta Business Account, not the BSP. Switching from Interakt to Flowgento (or any other BSP) doesn't affect your verification status. Templates approved by Meta also remain valid — they live in Meta's system.

Try Flowgento free — and decide for yourself

The fastest way to compare Flowgento and Interakt is to use both. We don't paywall the platform behind a sales call.