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Flowgento

Flowgento vs Gallabox: which WhatsApp Business API is right for you?

Last updated May 2026 · Pricing reflects publicly listed plans observed as of May 2026 — verify current rates on the Gallabox.

At a glance

Side-by-side on the things most Indian SMBs evaluate.

Feature Flowgento Gallabox
Free plan available ₹0/mo forever, 1 agent Trial only
Starting paid price ₹499/mo (Starter) mid BSP band
Unlimited messages on every plan Flowgento side; Meta rates apply Often tied to bundle limits
Unlimited agents (top tier) Scale tier Per seat
Click-to-WhatsApp Ads attribution Yes Yes
Native Shopify integration Roadmap — webhooks today Yes
No-code chatbot flow builder Roadmap — auto-replies basic today Strong focus area
Made in India / India-resident team GSTIN 21CIJPP8904K1ZY Yes
INR billing with GST invoice Yes Yes
Yearly billing discount 16% (2 months free) Varies by plan

When Gallabox is a better fit

We'd rather see you on the right tool than the wrong one. Honest cases where Gallabox wins:

  • You want a no-code chatbot builder out of the box

    Gallabox's chatbot builder is genuinely one of their strongest features — drag-and-drop flow editor, conditional branches, integration to common tools. Flowgento's chatbot tooling is auto-reply level today.

  • You're a non-technical first-time buyer

    Gallabox invests in guided onboarding for customers who've never set up a WhatsApp Business API. Pre-built templates organised by industry. Flowgento provides similar via email support, but you'll wait an hour vs clicking a wizard.

  • You want a template marketplace

    Gallabox has an established marketplace of chatbot templates, broadcast templates, and use-case examples. Useful for picking a starting point quickly. Flowgento has fewer pre-built templates today.

  • You need chatbot flows for use cases Flowgento can't handle today

    If your business genuinely needs a complex multi-step chatbot today (lead qualification flow, multi-stage menu, conditional routing), Gallabox can do it and Flowgento can't. Be honest about your actual needs.

When Flowgento is a better fit

The cases that brought us to Gallabox customers:

  • Price is the deciding factor

    ₹499/mo vs Gallabox's mid BSP band entry. Free plan at ₹0 vs trial-only. For SMBs where ₹500 a month matters, Flowgento wins decisively.

  • You want unlimited agents at the top tier

    Flowgento Scale at ₹1,999/mo is unlimited agents. Gallabox plans typically charge per seat at higher tiers. For growing teams, this compounds.

  • You don't need a chatbot — most SMBs don't

    A lot of WhatsApp Business value comes from the basics: shared inbox, broadcasts, contact CRM, CTWA attribution. If a chatbot isn't on your top-5 priority list this year, you'd be paying for chatbot tooling you don't use with Gallabox.

  • You want INR-billed, India-resident, founder-led

    Flowgento is built in Odisha by a small Indian team. GSTIN-registered. INR billing with GST invoices. Same is true of Gallabox — both are India-first. The differentiator is price + simplicity, not country.

Feature deep dive

A closer look at the points that usually matter most.

Chatbot builder & automation flows

Gallabox's chatbot builder is the clear standout difference. Visual drag-and-drop, conditional logic, multi-step flows, integration to common tools, library of templates. It's the feature most customers cite when they pick Gallabox.

Flowgento today provides keyword-triggered auto-replies, welcome messages, and business-hours routing. A visual flow builder is on the roadmap. For genuine chatbot needs in 2026, Gallabox is the better choice.

Inbox & team collaboration

Both provide shared inbox, conversation assignment, tags, notes, and internal messages. Feature parity is strong at this level. Flowgento's inbox is leaner and faster to learn; Gallabox's is more feature-dense.

For a 3–10 agent team, both tools handle inbox work comfortably.

Broadcasts & template messages

Both support bulk broadcasts with Meta-approved templates, variable substitution, and scheduling. Gallabox has more pre-built marketing template examples; Flowgento has cleaner delivery-receipt analytics. Functionally comparable for typical SMB broadcast volumes.

Pricing transparency

Flowgento publishes its full pricing page-wide; ₹0 to ₹1,999 with clear seat counts and storage. Gallabox publishes tiered plans publicly with bundled allowances. At equivalent feature set, Flowgento entry is roughly half the Gallabox entry.

Pricing comparison

Flowgento: ₹0 Free · ₹499 Starter · ₹999 Growth · ₹1,999 Scale · Custom Enterprise. Unlimited platform messaging. Meta's per-conversation charges pass through at cost.

Gallabox: Entry plans in the mid BSP price band (verify on gallabox.com for current rates as of May 2026).

For SMBs where a chatbot builder isn't mission-critical and price matters, Flowgento at ₹499/mo offers most of the core workflow at a meaningful saving over Gallabox.

Pricing reflects publicly listed plans observed as of May 2026 — verify current rates on the Gallabox.

Last updated May 2026.

Frequently asked

Is Flowgento cheaper than Gallabox?

Yes on entry. Flowgento Starter is ₹499/month with unlimited messages and 5 agent seats; Gallabox's entry tiers vary in the mid BSP price band based on publicly listed pricing as of May 2026 (verify on gallabox.com). Flowgento also has a permanent ₹0 Free plan, which Gallabox typically doesn't.

Does Flowgento have a chatbot builder like Gallabox?

Not yet. Gallabox's built-in no-code chatbot flow editor is one of their strongest features and a clear advantage for customers who want to launch chatbot flows quickly. Flowgento supports auto-replies and welcome messages today; a richer chatbot builder is on the roadmap.

Can I migrate from Gallabox to Flowgento?

Yes. Export contacts from Gallabox as CSV, reassign your WhatsApp Business number to Flowgento via Meta Business Manager, import contacts, recreate templates. Most teams finish migration in half a day. Email support@flowgento.com for help.

Which is better for non-technical first-time buyers?

Gallabox has invested heavily in non-technical onboarding — guided setup, plenty of pre-built chatbot templates, hand-holding through Meta Business Verification. If you've never set up a WhatsApp Business API before and want maximum guidance, Gallabox is a solid choice. Flowgento provides similar onboarding via email support but with a smaller team.

Does Flowgento have a marketplace of templates?

Not yet. Gallabox has an established marketplace of chatbot templates and use-case examples organised by industry. Flowgento has fewer pre-built templates today — most customers write their own with our help.

Why is Flowgento cheaper?

Smaller team, no investor pressure on pricing, India-based servers and operations, bootstrapped by a sole proprietor (eMarinersApp). We don't have a large enterprise sales team or chatbot-builder R&D to amortize. The trade-off: less feature breadth in some areas (chatbots, integrations marketplace), much lower price.

Try Flowgento free — and decide for yourself

The fastest way to compare Flowgento and Gallabox is to use both. We don't paywall the platform behind a sales call.