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Flowgento

Features · Multiple numbers

Multiple WhatsApp numbers, one workspace

Run sales, support, regional or brand numbers side by side. One team, one inbox, and per-number control over templates, bots, API keys and webhooks.

As a business grows, one WhatsApp number stops being enough. Sales wants its own line, support wants another, a second brand or country needs its own. Without a shared tool that means several phones, several logins and nobody with the whole picture.

Flowgento lets you connect multiple WhatsApp numbers to a single workspace. Your team works them from one inbox, and every setting that should differ by number — bots, templates, API access, webhooks — can.

What you get

One inbox, every number

See all conversations together under “All numbers”, or switch to a single number. In the combined view each conversation shows which number it came in on.

Broadcasts from the right number

Choose the sending number for each broadcast, and use the templates approved on that number.

Templates copied across numbers

Build a template once and copy it to your other numbers instead of recreating it by hand.

Bots where you want them

Run the AI support bot on all numbers or only some, and switch bot commerce on only for the numbers that sell.

Per-number API keys and webhooks

Lock an API key to one number, limit a webhook endpoint to one number, and get the number in every event payload.

Health per number

Each connected number has its own status, so a problem on one line shows up on that line — and the others keep working.

How it works

  1. 1

    Connect your first number

    Through Meta’s signup window, with a new number or one you keep on the WhatsApp Business app.

  2. 2

    Add the others

    Repeat for each additional number, up to your plan’s limit. Numbers can belong to the same or to different WhatsApp Business Accounts.

  3. 3

    Decide what runs where

    Pick which numbers the bots answer on, which numbers each API key and webhook may use, and which number each broadcast sends from.

  4. 4

    Work them from one inbox

    Your team sees every number in one place, filters to one when they need to, and always replies from the number the customer wrote to.

Who it's for

Large businesses

Separate numbers for sales, support and accounts, or for different regions and countries, all in one workspace.

Ecommerce sellers with several brands

One number per brand or store, each with its own templates and bot settings, managed by the same team.

Colleges and schools

Admissions on one number, the accounts office on another, campus or department lines on more.

Organisations

Separate lines for chapters, programmes or helplines, with one team view across them.

Plan availability

Available on Vistaar (Growth) , Shikhar (Scale) , Vishwa (Enterprise) and Sampoorn (Lifetime) .

Number limits come straight from the plan: Aarambh — 1 WhatsApp number, Pragati — 1 WhatsApp number, Vistaar — 3 WhatsApp numbers, Shikhar — 5 WhatsApp numbers, Vishwa — 10 WhatsApp numbers, Sampoorn — Unlimited WhatsApp numbers.

Limits and prices for every plan are on the pricing page.

FAQs

Can I manage multiple WhatsApp numbers in one account?

Yes. Connect several numbers to one Flowgento workspace and work them from one shared inbox, with a switcher to view all numbers together or one at a time.

How many numbers does each plan include?

Aarambh: 1 WhatsApp number; Pragati: 1 WhatsApp number; Vistaar: 3 WhatsApp numbers; Shikhar: 5 WhatsApp numbers; Vishwa: 10 WhatsApp numbers; Sampoorn: Unlimited WhatsApp numbers. The pricing page has the full comparison.

When a customer writes to one number, which number replies?

The same one. A conversation belongs to the number it started on, and replies from the inbox go out from that number.

Do templates carry over between numbers?

Templates are approved per WhatsApp Business Account, so each number uses the templates approved for it. Flowgento’s copy tool moves templates from one number to another, and submits them for Meta’s review where that is needed.

Can one number keep using the WhatsApp Business app?

Yes. A number that is already on the WhatsApp Business app can be connected with coexistence, which keeps it working in the app on the phone at the same time.

Try it on your own WhatsApp number.

Start on the free plan — no credit card needed.