Click-to-chat links and buttons
A standard WhatsApp link (wa.me) on any button, banner, menu item or email signature. Tapping it opens WhatsApp with your business number and an optional prefilled message.
Features · Website chat
WhatsApp chat for your website, answered by your team
Add a “Chat on WhatsApp” link, button or QR code to your site. Visitors message you in WhatsApp; your team — or your bot — answers from Flowgento’s shared inbox.
Many visitors would rather send a quick message than fill in a contact form. A WhatsApp chat link gives them that: one tap opens WhatsApp with your business number ready, and the conversation carries on in an app they check every day.
To be clear about how it works: this is not a chat box embedded in your page. Flowgento does not install a script on your site. You use WhatsApp’s standard click-to-chat links, and Flowgento is where those chats are answered — by a shared team, with notes, labels, assignment and optional bots.
What you get
QR codes for print and screens
Turn the same link into a QR code with any QR generator and put it on packaging, posters, invoices, brochures or a desktop page. Scanning it opens the chat on the visitor’s phone.
Answered from the shared inbox
Every chat a link starts arrives in Flowgento as a normal conversation. Your team assigns it, replies from your business number and keeps the history.
A bot can answer first
Rules-based auto-replies (every plan) or the AI support bot (paid plans) can answer routine questions straight away, at any hour, and leave the rest for your team.
Every visitor becomes a contact
The first message creates a contact with their WhatsApp number and profile name. Tag them, label the conversation and reach them later with approved templates.
The conversation continues
Unlike a chat box that disappears when the tab closes, the conversation stays in the visitor’s WhatsApp. They can come back to it — and you can reply — later.
The link, in one line of HTML
Any website builder that lets you add a link or a button can do this. Replace the number with your own.
A “Chat on WhatsApp” link with a prefilled message
Put your number in full international format, digits only — no plus sign, spaces or leading zeros. The text parameter is optional and URL-encoded; it becomes the visitor’s first message, which they can edit before sending.
<a href="https://wa.me/14155550123?text=Hi%2C%20I%20have%20a%20question%20about%20pricing"
target="_blank" rel="noopener">
Chat with us on WhatsApp
</a>How it works
- 1
Connect your WhatsApp number to Flowgento
Use a new number, or keep the one already on your WhatsApp Business app with coexistence.
- 2
Add the link to your site
Build the wa.me link from your number and paste it into a button or menu item in your website builder or theme. Use a different prefilled message on different pages so you know where each chat came from.
- 3
Set up a first reply
Add knowledge-base entries for common questions so the bot can answer immediately, or let your team pick up every chat themselves.
- 4
Answer from the inbox
Visitors write from WhatsApp; your team answers from Flowgento in a browser. Outside the 24-hour window, follow up with an approved template.
Who it's for
Website owners
Service businesses, agencies, clinics and consultants who want visitors to ask a question in the app they already use, instead of filling in a form.
Ecommerce sellers
Product pages with a “Questions? Chat on WhatsApp” button — and the AI sales bot can take the order in the same chat.
Colleges and schools
An “Ask admissions on WhatsApp” button on course pages, answered by the admissions team or by the bot during busy weeks.
Organisations
A WhatsApp link for members, donors or volunteers, so questions reach a shared team rather than one person’s phone.
Plan availability
Available on Aarambh (Free) , Pragati (Starter) , Vistaar (Growth) , Shikhar (Scale) , Vishwa (Enterprise) and Sampoorn (Lifetime) .
Click-to-chat links work with every plan. Rules-based auto-replies are included on every plan; AI replies are on paid plans.
Limits and prices for every plan are on the pricing page.
FAQs
Does Flowgento add a chat widget to my website?
No. Flowgento does not provide an embedded chat box or a script to install. Website chat works through WhatsApp’s own click-to-chat links: a link, button or QR code on your site opens WhatsApp, and your team answers from the Flowgento inbox.
How do I add WhatsApp chat to my website?
Create a link in the form https://wa.me/ followed by your number in international format, digits only, optionally with ?text= and a URL-encoded message. Put it on a button or menu item. Any website builder that lets you add a link can do this.
What does the visitor need?
WhatsApp. On a phone the link opens the WhatsApp app; on a computer it opens WhatsApp Desktop or WhatsApp Web, or offers a QR code to continue on the phone. Visitors without WhatsApp cannot use it, so keep your email or phone contact on the page too.
Can I tell which page a chat came from?
Use a different prefilled message on each page — for example “Hi, I have a question about pricing”. The visitor can edit it, but most send it as is, so the first message usually tells you where they started.
Can the chats be answered automatically?
Yes. Rules-based auto-replies are on every plan; the AI support bot, which answers from your knowledge base and hands harder questions to your team, is on paid plans.
Try it on your own WhatsApp number.
Start on the free plan — no credit card needed.